FAQs

When is live customer service available?

A friendly representative is waiting to answer your questions.

We work every day from 9:00-18:00 (GMT+8).

Can I email my questions or concerns?

Sure, just send a message to clair6789876@gmail.com and we'll have an answer for you within 12 hours.

For the fastest response, be sure to write down your order number in the message body.

Social Contact:

WhatsApp: +44 7784 990285

ORDERING INFORMATION

How do I order online?

Ordering online is easy and safe. Our website will walk you through placing an order, but here's a preview:

  1. Use our search bar or browse by department to find the item you want.

  2. Click on the item you want.

  3. Read the information on the product page and choose among available size and customization options for that item.

  4. When you're done, click "Add to Cart."

  5. You can adjust quantities from the shopping cart.

  6. Check your order carefully, then click the "Check Out" button.

  7. Enter your shipping information. Select a shipping type and click "Apply" to view your order total, then click "Continue."

  8. Enter your payment information and any coupon or gift certificate codes you want to use, then click "Continue." Your card will not be charged at this step.

  9. Check your order carefully, then submit your order.

Do I have to order online?

We welcome orders by email. You can send your order list to clair6789876@gmail.com.

How do I change my order?

You can change or cancel your order at any time before it enters the shipping process. Please contact customer service via online chat or send an email to clair6789876@gmail.com as soon as possible if you would like to change or cancel your order. If you do not receive a response from us by email to confirm the order change, we probably have not made the changes. We cannot change, cancel, or correct your order in any way after it has entered our shipping process.

What should I do if my order doesn't arrive?

Please contact us if your order does not arrive as expected. The item might be lost during shipping. We will reship a new package for free.

Do you accept customized teamwear orders?

We welcome team and corporate orders and are pleased to offer volume discounts. We realize that your uniforms speak volumes about your team, which is why your on-field image is our primary concern. Together with our professional staff of artists, your representative will work with you to create the exact personality and look for your team. Whether you choose from our collection of house logos or create your own masterpiece, we will work with you to ensure your team looks as good as they can be.

Can I place an order for my retail business?

We welcome corporate orders and are pleased to offer volume discounts on our jersey prices. Please contact us by email at clair6789876@gmail.com. We do not function as a wholesale distributor for any of the items we sell.